Shipping policy

Last Updated: September 1, 2026

At Curatam, we are committed to making your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver orders within Canada.

1. Shipping Coverage

We currently ship within Canada only. Orders placed with delivery addresses outside Canada cannot be processed at this time.

2. Processing & Delivery Time

Orders are processed as quickly as possible after they are successfully placed.

• Processing time: Orders are typically processed within 1 business day.

• Delivery time: Most orders arrive within 1–2 business days after processing.

Delivery times may occasionally vary due to circumstances outside our control, such as severe weather, carrier delays, or public holidays.

3. Order Tracking

Once your order has been shipped, you may receive a confirmation email containing available tracking information so you can follow your package's progress.

4. Incorrect or Incomplete Address

Please make sure your shipping information is accurate and complete when placing your order. Curatam cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete delivery address provided at checkout.

5. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you in checking the status of your shipment.

6. Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: info@curatam.com

Curatam
Shipping exclusively across Canada.